Evercore Knowledge Systems

Technology and management consultancy — working together

We design and maintain business systems, provide day‑to‑day tech support, and advise on operating models, governance, and change. Our work balances **technology** and **management consultancy** so solutions land well with people, scale as you grow, and deliver measurable results.

Book a short call View services
Evercore team at work
Turn Knowledge into Working Systems.
Practical systems, quietly doing the work.

Services

Balanced delivery across three practices: Technology, Management consultancy, and Operations & IT support.

Technology solutions & platforms

Platforms, integrations, data foundations, and applied AI that fit existing workflows, reduce friction, and surface the right information.

  • Custom modules and lightweight apps
  • ERP/CRM implementation and extension
  • Integration of finance, sales, and operations for end‑to‑end flow
  • Web and mobile portals
  • Data quality, reporting, and dashboards

Outputs: solution blueprint, backlog, tested code, documentation, and handover.

Management consultancy & strategic advisory

Practical strategy and delivery support that connect direction to day‑to‑day work.

  • Assessments, problem definition, and business cases
  • Operating model and governance design
  • Change management: comms, training, adoption
  • Benefits tracking, KPIs, and review cadence

Outputs: recommendations, prioritised roadmap, implementation support, and benefits realisation.

Operations & IT support

Stable, secure operations with clear responsibilities and response targets.

  • Helpdesk, remote/on‑site, and scheduled maintenance
  • Cloud setup and migration (AWS, Azure, Google Cloud)
  • Identity/MFA, patching, backup and recovery
  • Security baselines, policies, and service reporting

Outputs: runbooks, monthly reports, asset inventory, DR tests.

Flexible engagement
From quick fixes to phased programmes
Right-sized delivery
Start small, scale with confidence
Works with your stack
Cloud or on-prem, vendor-neutral

How we work

Co‑define goals

Objectives, measures, constraints — clear and shared.

Design

Processes, operating model, and supporting technology.

Implement

Build/configure, train, transition with lightweight governance.

Operate & improve

Support, governance, and quarterly reviews.

Principles

  • People & process first — then technology to support it.
  • Security by default — least privilege and tested backups.
  • Right‑sized delivery — start small and scale with evidence.
  • Knowledge transfer — your team can run the system.

Use cases

Where our work lands most often.

SMEs & growing companies
  • Clean up processes, connect systems, and make reporting reliable
  • Lean workflows that scale with headcount
  • Dashboards for cash, sales, and ops
Enterprises & groups
  • Integrations, governance, and phased delivery that works across teams
  • Standards, roles, and data ownership
  • API-led integration and SSO
Non-profits & education
  • Practical tooling for operations, compliance, and stakeholder portals
  • Grants, programmes, and outcomes
  • Volunteer/parent portals and CRM
Property & workspace
  • Bookings, agreements/contracts, billing, payment
  • Sales, Occupancy, POS
  • Expense, vendor bills, accounting, financial reports

FAQs

How do your management consultancy engagements typically start?
A short discovery (1–2 sessions) to align on objectives, success metrics, constraints, and stakeholders. We then propose a right-sized plan with scope, timeline, and governance.
What deliverables can we expect from a strategy/operating model engagement?
Typically: current-state assessment, problem statement, options & trade-offs, target operating model, roles & RACI, decision paths, roadmap with milestones, and implementation recommendations.
How do you ensure stakeholder alignment and buy-in?
Structured interviews, workshops, and clear artefacts (RACI, decision logs). We use simple storyboards and “show-don’t-tell” prototypes where helpful, plus a cadence of checkpoints to surface risks early.
What’s your approach to change management and adoption?
We plan for roles, skills, and behaviours—not just processes. Communications, training, champions, and feedback loops are built into the plan, with adoption metrics tracked alongside delivery.
How do you measure benefits and make them stick?
Benefits maps and KPIs are agreed upfront (e.g., cycle time, accuracy, customer NPS). We set a review cadence, publish simple dashboards, and adjust actions based on evidence.
Do you run workshops or facilitation sessions?
Yes. We facilitate discovery, prioritisation, and operating-model design sessions. Materials and outcomes are documented and shared for quick decision-making.
What timelines are typical for consultancy work?
Rapid assessments can run 2–4 weeks; operating-model redesigns and change programmes usually run 6–12 weeks for definition, then phased implementation.
What pricing models do you offer?
Fixed scope, time & materials, or retainer (e.g., advisory/SLA). We’ll recommend the most cost-effective option for your objectives and risk profile.
How do you handle confidentiality and data privacy?
We sign NDAs/DPAs on request, apply least-privilege access, MFA, encrypted storage, and follow PDPA/GDPR-aligned practices.
Where is our data hosted if technology work is involved?
Your chosen region/provider (AWS/Azure/Google Cloud or on-prem). Residency, backups, and recovery targets (RPO/RTO) are specified in the proposal/SLA.
Can we run a pilot before a larger programme?
Yes—time-boxed pilots de-risk decisions, validate ROI, and build adoption before scaling.
How do handovers work at the end of an engagement?
We provide clear documentation, artefacts, and (if needed) training. We can remain on a light-touch advisory/retainer for continuity.

Contact

If you’d like to discuss a specific problem or review your current setup, get in touch.

Evercore team at work

Evercore Knowledge Systems

Email: admin@evercoresg.com
Phone: +65 6829 7153
Location: Singapore

Quick enquiry